SMS Terms of Service

Effective Date: August 13, 2026 
Last Updated: August 13, 2026

These SMS Terms of Service (“SMS Terms”) govern text messages sent by or on behalf of Chase Pest Control (“Chase Pest Control,” “we,” “us,” or “our”). These SMS Terms supplement our general Terms of Service and Privacy Policy.

By providing your mobile telephone number and consenting to receive text messages from Chase Pest Control, you agree to these SMS Terms.

1. SMS Program Description

Chase Pest Control may use text messaging to communicate with customers and prospective customers regarding:

  • Appointment scheduling, confirmations, reminders, and changes; 
  • Technician arrival notifications; 
  • Service updates and follow-up communications; 
  • Account, billing, payment, and customer-support matters; 
  • Inspection, estimate, and proposal information; 
  • Requests for customer feedback or reviews; 
  • Renewal and recurring-service reminders; 
  • Pest-control tips, seasonal alerts, special offers, and promotional messages, when the recipient has provided the consent required for such messages; and 
  • Other communications related to your relationship with Chase Pest Control. 

Consent to receive promotional or marketing text messages is not a condition of purchasing any goods or services from Chase Pest Control.

2. Consent to Receive Messages

When you affirmatively opt in to an applicable Chase Pest Control SMS program, you authorize Chase Pest Control and its service providers to send text messages to the mobile number you provided.

Depending on the program and consent you provide, messages may be sent using automated technology, including an automatic telephone dialing system or other automated messaging platform. Your consent applies only to Chase Pest Control and communications sent on its behalf. We will not treat your consent as permission for unrelated businesses to market their products or services to you.

You represent that:

  • You are the subscriber or customary user of the mobile number provided; 
  • You are authorized to consent to receive messages at that number; 
  • The information you provide is accurate; and 
  • You are at least 18 years old or have the permission of a parent or legal guardian. 

If your mobile number changes or is reassigned, you agree to notify us promptly or opt out before discontinuing use of the number.

3. Message Frequency

Message frequency varies depending on your services, appointments, account activity, requests, and participation in promotional programs.

Recurring-service customers may receive messages associated with each scheduled service, in addition to occasional account or promotional communications. Promotional message frequency may vary.

4. Message and Data Rates

Message and data rates may apply. Chase Pest Control does not charge a separate fee for participating in its SMS programs, but your wireless carrier may impose message, data, or other charges under your mobile plan.

Contact your wireless carrier if you have questions about your messaging or data plan.

5. How to Opt Out

You may revoke your consent and stop receiving text messages at any time by replying STOP to a Chase Pest Control text message.

We will also treat other reasonable expressions of withdrawal—such as “CANCEL,” “END,” “QUIT,” “REVOKE,” “OPT OUT,” or “UNSUBSCRIBE”—as an opt-out request when received and understood by our system or staff.

After opting out, you may receive one final message confirming that your request has been processed. We will process opt-out requests promptly and within the period required by applicable law. After your request is processed, we will stop sending messages covered by the revoked consent unless you later provide consent again.

Opting out of marketing messages does not prevent Chase Pest Control from contacting you through non-automated means when reasonably necessary to respond to a request, perform a service, address an account issue, or communicate in an emergency, to the extent permitted by law.

You may also request removal by contacting us using the information in Section 12.

6. Help and Customer Support

For assistance, reply HELP to any Chase Pest Control text message or contact us using the information below:

Phone: 936-441-2847 
Email: info@chasepestcontrol.com 
Website: chasepestcontrol.com

Support response times may vary, and SMS should not be used for emergencies.

7. Supported Carriers and Message Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside Chase Pest Control’s complete control.

The Chase Pest Control SMS program may not be available through every carrier, device, or location. We do not guarantee that every message will be delivered or received.

8. Privacy

Information collected through our SMS programs is handled in accordance with our [Privacy Policy]( https://www.chasepestcontrol.com/privacy-policy/).

We may share information with vendors and service providers that help us operate our messaging program, provide pest-control services, process customer requests, maintain our systems, or comply with legal obligations.

We do not sell or share mobile telephone numbers, SMS consent records, or SMS opt-in information with third parties for their own marketing or promotional purposes. SMS consent is not transferred to third parties or affiliates for their independent marketing.

For additional information about how we collect, use, disclose, retain, and protect personal information, please review our Privacy Policy.

9. Appropriate Use

You agree not to use the Chase Pest Control SMS program to:

  • Send unlawful, threatening, abusive, fraudulent, or harassing content; 
  • Impersonate another person; 
  • Interfere with our messaging systems; 
  • Transmit malware or harmful code; or 
  • Engage in conduct that violates applicable law or infringes another person’s rights. 

We may suspend SMS access when reasonably necessary to protect our customers, employees, systems, or legal rights.

10. Changes or Termination

We may modify, suspend, or terminate an SMS program at any time. We may also update these SMS Terms to reflect changes in our services, technology, or legal obligations.

Material changes will be posted on this page with an updated “Last Updated” date. When required by law, we will provide additional notice or obtain new consent before applying a material change.

Your continued participation after an update becomes effective constitutes acceptance of the updated SMS Terms, except where applicable law requires additional affirmative consent.

11. Disclaimer and Limitation of Liability

SMS messages are provided on an “as available” basis. To the maximum extent permitted by law, Chase Pest Control does not guarantee uninterrupted or error-free message delivery.

Chase Pest Control is not responsible for delays, delivery failures, device incompatibility, carrier actions, unauthorized access to your device, or charges imposed by your wireless provider.

Nothing in these SMS Terms excludes or limits a right or remedy that cannot lawfully be excluded or limited.

12. Contact Information

Questions, complaints, help requests, or opt-out requests may be directed to:

Chase Pest Control, LLC 
3513 N Loop 336 W STE F 
Conroe, TX 77304 
Phone: 936-537-2343 
Email: info@chasepestcontrol.com 
Website: chasepestcontrol.com

13. Governing Law

These SMS Terms are governed by applicable federal law and the laws of the State of Texas, without regard to conflict-of-law principles.

To the extent permitted by law, any legal proceeding arising from these SMS Terms shall be brought in a court of competent jurisdiction located in Montgomery County, Texas.

 

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